Join our team

As a campsite warden, your daily tasks may include welcoming guests, managing bookings, cleaning and maintaining facilities, ensuring site rules are followed, permit checking and addressing guest queries or concerns.

Yes, you may be responsible for cleaning communal areas, carrying out minor maintenance tasks, and providing excellent customer service to ensure guests have a positive experience.

Yes, managing bookings is often part of the role. Training will be provided if you are unfamiliar with the booking system used.

Yes, wardens are responsible for enforcing campsite rules in a friendly yet firm manner to maintain a safe and enjoyable environment for all guests. It is important that you represent the company professionally whilst ensuring that our guests follow the New Forest Code.

Yes, you may need to handle security concerns or respond to emergencies, such as medical issues or extreme weather, as part of your role. Training or guidance will be provided.

This depends on the campsite and your role. However, it is important that you be a good team player and happy to work with others.

Full time contracts are 37.5 over 5 days with 2 days off – usually 2 in a row. Shifts rotate weekly so you can a mix of early and late in peak season as well as weekends off. We do offer 4 day week contracts as well as full time (30 hours).

You will be on a rota to have the emergency phone at night.

Most of our roles are shorter season, we are especially interested in applicants from mid May to end August. Setthorns is open all year but the majority of our sites are April to September.

Yes, other than day wardens our roles include a pitch free of charge.

This varies by site but will most likely be an EHU pitch

EHU can be but not water we do not have serviced pitches on any of our sites.

This depends on the campsite. Pets are not allowed on company property so will not be allowed in the offices on the site. You would also be expected to follow the same terms and conditions are our visitors in relation to your pets.

Internet access and mobile coverage vary by location. Many campsites provide basic internet access for wardens.

Experience is helpful but not always essential. We value a positive attitude, practical skills, and customer service experience.

Skills in customer service, basic maintenance, and administration are often required. On Sites with facilities, you will be trained in COSHH. First aid training is desirable if you have it and food hygiene certificates may be advantageous (Holmsley Site only)

This is not necessary.

Yes, you will undergo a comprehensive induction into the CNF world.

Yes, campsites provide the necessary tools and equipment for maintenance tasks.

Yes, you will need to adhere to the campsite’s health and safety policies and the New Forest code.

Yes, wardens often oversee the upkeep of communal facilities, ensuring they are clean and in good working order.

Pay varies by site and experience but is market competitive.

Staff are entitled to a discount on pitches for family and friends. Enrolment into pension scheme after qualifying period.

We operate a Time off In Lieu system.

See link on website page

Onboarding paperwork will consist of passport or birth certificate, Self declaration and medical assessment form.

Yes, there is usually an interview, which may be conducted in person or online. You will need to provide a reference (ideally last or current employer)

This varies by location. You will be provided this information during recruitment.

Yes we welcome returning employee and look to allow progression where possible.